Support

Stuck on something? Have a question or feedback? We're a small team and we read every message.

Email
support@my-kiki.app
Response time
Within 2 business days

Common questions

How do I delete my account?

In the app, go to Profile β†’ Settings β†’ Delete account. Everything is wiped within 30 days. You can also email us β€” we'll handle it for you.

Why is my quiz stuck loading?

Try pulling to refresh the home screen, then re-enter the kiki. If it persists, email us with your account email.

How do I cancel my subscription?

Subscriptions are billed by Apple. Open Settings on your iPhone β†’ tap your name β†’ Subscriptions β†’ Kikis β†’ Cancel. Your access stays active until the current billing period ends.

Can I use Kikis alongside Anki?

Yes. Kikis surfaces the words from your life that need review now β€” Anki handles whatever deck you maintain separately. They don't conflict.

For App Store reviewers

Use the demo account credentials provided in the App Review notes. Google Sign-In requires a real Google account β€” please use the email/password tab.